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FAQ's

We have provided this page to answer some of the most commonly asked questions posed by our prospective customers. Please take a few minutes to review the list and see if any of your questions can be answered prior to contacting us for a design quote consultation. If not, please don’t hesitate to email or call us with your questions.

  • How many years’ experience do you have?

    We have over 25 years of experience in all facets of remodeling – kitchen remodeling, bathroom remodeling, outdoor living spaces, and general renovation and construction projects.

  • How do I get started?

    Once you’ve made the decision to upgrade your home, your next step is to call and schedule a free consultation. We will come to your home to view the project, and discuss options, ideas, and timelines. We will then draw up detailed quote explaining what your renovations will cost if you choose to move forward. Contact Brasil Stone for your appointment today!

  • Do you offer free quotes?

    Yes. Our estimators will discuss your needs and schedule a time for an appointment which is convenient with your schedule.

  • I have some general remodeling ideas; can you help me establish which ideas will work best for my situation?

    Yes. When our team member meets with you, they will discuss all of the options that might be available, and help to guide you for what will work best for your situation. We also utilize the latest computer drafting software programs to help you to visualize the scope of the project.

  • Do I need to have design ideas before I start the renovation process?

    Absolutely not; but it helps if you do. Our design team can help layout a plan that is perfect for your needs and your home.

  • What are your payment options?

    Payment options vary from job to job, however generally at least the price of materials and travel to the job site is calculated into the down payment. A final payment will then be due upon completion of the work. Ultimately, any unresolved payment arrangements are finalized and agreed upon between the customer and contractor before we begin any work.

  • What about work schedules and rules for household access by workers during the job?

    This will vary with the type and scope of the work being done. You can discuss these options and any time leading up to, during, or after your design quote consultation. We will work with you to establish a plan that works best for you to minimizes disruptions of your ongoing household activities as much possible.

  • Do you provide clean-up and debris removal upon completion of a remodeling job?

    Yes. We make all possible efforts to minimize our foot print both during and after completing our remodeling work, so you can better enjoy the remodeling process and its rewards.

  • Will I be able to request to change things during the project?

    Yes, but only if the modifications fit within the scope of the project. If we are able to fulfill the request, a modified quote is created and when both the customer and Brasil Stone agree to the new project scope, the project can easily move in the new direction.

  • Is Brasil Stone licensed and insured?

    Yes. We hold all mandatory and current state operating licenses and insurance policies.

Ask Your Questions

Schedule a free consultation to discuss your project